Training Options

At Harpeth, we know how difficult it can be to provide in-house, high quality training to your team members. Harpeth is pleased to offer a multitude of training options for you and your team. Do you have a specific training need for your organization but do not have the time or expertise to do it, or do you want a change of pace from your run of the mill training and want to mix it up? Harpeth has an array of topics to help you reach your goals.

We love being able to talk to our clients to find out what theirs are and help build a training to meet that need. We offer one-hour training all the way up to multi-day seminars.

In addition, if you are looking for manualized training or curriculum development, the team at Harpeth can work to create and deliver a finished product to you ready to go, as well as come in and provide the training if needed. We have many different options depending on what you are looking for. Don’t see what you are looking for? Just let us know and we would be happy to discuss it with you.

Clinical Training and Audits

Clinical operations can be overwhelming, especially if there has been an issue identified, regulatory citation, or staff turnover.  HarpConAG can assist with these efforts, helping to prioritize areas of concern, develop a process for auditing, and identify deficiencies in the operating systems.  Finally, once everything has been addressed, developing a quality assurance and audit program to ensure systems and staff are maintaining the level of expectations. There are many clinical aspects that require ongoing training within an organization. Here are some of the Clinical Trainings we offer:

  • Infection Control
  • How to Effectively Audit a Chart
  • How to Compare Physician’s Orders Against Medications
  • How to Process a Physician’s Order
  • How to Perform a Medication Audit
  • How to Develop Clinical Audits and Timeframes
    • Assessments
    • Care Plans
    • Health and Wellness Check
    • Physical and Tuberculosis Screenings

To learn more about Clinical and Audit Training options for your organization, please contact Joel Bednoski at: Joel.Bednoski@HarpConAG.com or at 703.864.3445

Sales and Marketing Training

When it comes to sales and marketing, there are many different components that need to be taken into consideration to be effective.  From the basics of developing a marketing action plan, to how to give an effective tour of the community, here are some of the training topics we offer for sales and marketing:

  • How to Develop an Effective Marketing Action Plan
  • How to Identify Key and New Referral Sources
  • How to Perform an Effective Sales Call
  • How to Perform a Marketing Blitz (casting a wide net with minimal effort)
  • How to Build and Leverage Community Partnerships
  • How to Plan and Execute an Effective Event
  • How to Give an Effective Tour (and train everyone else how!)

To learn more about Sales and Marketing Training options for your organization, please contact Joel Bednoski at: Joel.Bednoski@HarpConAG.com or at 703.864.3445

Certified Dementia Practitioner (CDP)

Christi Clark has over 20 years of experience in the field of long term care. Christi is a Certified Alzheimer’s Disease and Dementia Care Trainer through the National Council of Certified Dementia Practitioners, and is a Licensed Assisted Living Facility Administrator, where she has worked in both marketing and operations roles. As a Certified Memory Impairment Specialist and Certified Dementia Practitioner she has dedicated the last 15 years working specifically with those affected with various forms of memory impairment and their families through care management and support services. Christi has also developed training for professionals and family caregivers focusing on topics that work to enhance their skills and understanding of the disease process.

Individuals looking to pursue certification as a Certified Dementia Practitioner must meet the qualifications set forth by the NCCDP. The learn more about the qualifications, please visit their website at www.NCCDP.org. Whether you are looking to pursue certification or not, this class is a must have for everyone working in health care as the number of individuals diagnosed with dementia is only increasing.

This training is geared to:

  • Provide a broader understanding of the disease
  • Understand the effect it has on the family
  • Learn how to communicate with individuals who have different types of dementia
  • How to best set up the environment for success
  • Understand the different resources that are available

Having a nationally recognized dementia training for your staff enables and empowers them to become the best caregivers possible by providing them training in the following modules:

  • Diagnosis, Prognosis, Treatment, Communication, Feelings, Depression, Repetitive Behavior, Paranoia, Hallucinations, Wandering, Hoarding, Aggressive Behaviors, Catastrophic Reactions, Intimacy and Sexuality, Personal Care, Pain, Nutrition, Activities, Environment, Staff and Family Support, Diversity and Cultural Competence, Spiritual Care, and End of Life.

To learn more about obtaining CDP training for your organization, please contact Christi Clark at: Christi.Clark@HarpConAG.com or at 703.772.3222.

VIRTUAL DEMENTIA TOUR (VDT)

Never heard of the Virtual Dementia Tour? Wondering what it is? The Virtual Dementia Tour is an evidence-based, patented program designed to give people the opportunity to experience what dementia is like through an individualized, experiential tour.

As stated on The Second Wind Dreams website, ” Anyone involved in the care of seniors will encounter individuals living with dementia. The insight provided by the Virtual Dementia Tour® (VDT) … will alter perspectives and change the way your staff approaches care-giving. One very important result of use of the VDT is a reduction in the use of psychoactive medication once staff has a better understanding of expected dementia behavior. The Virtual Dementia Tour has also been lauded as the game changer in helping staff understand what person-centered care actually entails. The bottom line is that resident quality of life will improve and caregivers will benefit from a reduction in the number of challenging situations and an increased connection to those they serve.”

As a Certified Virtual Dementia Tour Facilitator, Joel Bednoski can work with you and your organization to host a VDT for your staff members, or host a community event. As only certified facilitators can provide the VDT Training, Harpeth is proud to be able to offer this service. Joel has been providing VDT Training for professional and family caregivers, community organizations, and long-term care organizations for the last 15 years. It is an immersive experience and helps individuals develop a sense of empathy and have a better understanding and ultimately become a better caregiver.

To learn more about scheduling a Virtual Dementia Tour for your organization or for a community event, please contact Joel Bednoski at: Joel.Bednoski@HarpConAG.com or at 703.864.3445.

Didn’t see what you were looking for?

Contact us to discuss your specific training needs. We have a lot of experience and can cover a lot of topics (and we make it fun!) Please contact Joel Bednoski at: Joel.Bednoski@HarpConAG.com or at 703.864.3445 or Christi Clark at: Christi.Clark@HarpConAG.com or at 703.772.3222.