The essence of most any organization is its people; the team. HarpConAG believes when you walk into any business, you can “feel” the atmosphere. From ones that are warm and inviting, or corporate and down to business, and even ones that have a cold, clinical feeling. One area of service from HarpConAG is helping you create the team environment that will allow you to achieve your vision.
Within this service area, here are a few examples of specific areas where we can provide guidance and support:
Education and Training
What does this look like?
HarpConAG can help you devise a plan and implement strategies on how to increase your customer service satisfaction scores.
HarpConAG can come fully armed with engaging team building activities to do with your team, or we can provide you kits or engagement plans on how to DIY.
HarpConAG can help re-invigorate your curriculum content by either bringing you specific training topics and implementing training sessions with your staff, or provide a DIY guide with some best practice approaches.
HarpConAG has a wealth of knowledge and experience to help you revamp or introduce a dementia training curriculum. From Dementia Communication 101 to How to Develop a Successful and Engaging Dementia Program; we’ve got you covered to arm your team so they can be the best caregivers and understand how to handle this population or difficult behaviors.